Coronavirus Update

Customer Update - 24.03.20 *Guest customers can continue to order online for carrier delivery*

Please note that with effect from 3pm Tuesday 24th March, until further notice, CPD Direct will only be delivering orders via its own transport to Schools and Nursing Homes in the Hull district. Regardless of location, other customers that are still operating can collect orders from CPD Direct between the hours of8am and 12noon, the next working day after the order is received.

Orders for collection or carrier delivery (charges may be applicable) can continue to be emailed to either your usual Telesales Account contact or you can email the generic address: customer.service@cpd-direct.co.uk

Alternatively, existing customers can order online and arrange to collect the next working day. Guest customers can continue to order online for collection or carrier delivery.

Thank you for your understanding, co-operation and valued business.

Customer update: Coronavirus – 17.03.20

As we are all experiencing in our lives away from work, the availability of certain products in the Supermarkets and other retailers is proving an increasing challenge. Regrettably, this is also the reality in the business to business channel.

We all buy from the same manufacturers and the recent surge in demand for essentials such as toilet tissue, hand sanitisers, handwash soaps, kitchen roll, tissues etc, has severely impacted the Supply Chain. So much so, that in the last few days, we have had a number of our manufacturers inform us that they are unable to take any new orders for the foreseeable future. Furthermore, getting confirmed dates and deliveries for orders already placed is proving equally challenging.

The result of the current situation we all find ourselves in is that as much as we strive for ‘business as usual’, the availability of products and services that we rely on is becoming more fragile for obvious reasons. Please be assured that the team here are doing all they can to ensure that you receive your orders at the earliest opportunity.

Hence, we respectfully ask for your understanding, patience and continued support in these unprecedented times. Thank you, CPD Direct.